Holiday Tip: Customer Appreciation

Guest Blog Contributed by Chamber Member
Laurie Tarter of Laurie Tarter, LLC

The holidays are a great time for businesses and nonprofits to express appreciation and connect with customers, donors, and clients in a more personal way. Instead of your standard social media post with the same old boring and predictable graphic, share a heartwarming video to express your appreciation. A holiday video can bring a smile, a laugh, make someone tear-up, or simply remind your customers of the great things you’ve shared this year. Either way, it’s much more memorable than a simple picture or text.  A bonus for creating a video is that you can also load it on your website and share it in an email too!

It does not have to be a professional production… use your phone and make it festive and fun!… Read the rest

Someone Else’s Hero

WHAT IS CHRONIC/INVISIBLE ILLNESS? MEMBER BLOG CONTRIBUTED BY DEBORAH TUTTLE-NEEF of AN ENDURING NEW COMPASS

An invisible illness is a term for any medical condition that isn’t easily visible to others. Just because you cannot see a person’s illness doesn’t mean they don’t have one; Just because symptoms aren’t physically there when looking at a person struggling, doesn’t mean they are not struggling internally. Chronic/invisible illnesses have no cure and tend to ebb and flow in severity — some days, weeks, and months go really well, and during others it’s difficult to work, socialize, and function, confusing those who can’t “see” why one day is good and another a challenge. This includes chronic physical conditions such as arthritis, diabetes, fibromyalgia, and others (see a short list below).… Read the rest

Big News: Chamber Endorsed Health Plans Are Here!

Do you have 2 to 50 employees? If so, we have great news for you!

Your Chamber has been working tirelessly for well over 2 years and with the assistance from our very own Gladys Boutwell of WHA Insurance, the Oregon State Chamber of Commerce has the first endorsed health plan!

What does that mean? It means that if you are a member of a Chamber of Commerce, like ours, and that Chamber is a member of the Oregon State Chamber, which we are, you can sign up for this health plan for your business and employees. This plan allows for a reduced rate to be passed along to members with 2-50 employees! 

This has been a long awaited plan. Please contact your Chamber for information on how to apply by emailing holli@wilsonvillechamber.com.… Read the rest

Team Building is Crucial for Success in Business

Member Blog Contributed by Chamber Member
Donna Crace of The Total Development Center

According to research by Deloitte, 94% of executives and 88% of employees believe a distinct corporate culture is important to a business’ success. Team building activities are a great way to build positive workplace culture, boost the morale of employees, and also increase the success of your business.

Every company can benefit from having company events. It doesn’t matter if you’re a large organization or a small start-up or what industry you’re in. Overall, team building in the workplace enables better communication, better relationships and ultimately increases productivity.

The Total Development Center, a Wilsonville Chamber member has recently launched a new program that is a great resource for helping your team flourish called KnockerBall®NW.  KnockerBall® is fun, it’s safe and everyone has to work together.Read the rest

Understanding How Your Customers Think

Guest Blog Contributed by Chamber Member
Kyle Bunch of American Family Insurance

If you want to build lasting, meaningful relationships with your customers, it’s important to pay attention to their needs. Improve your business by focusing on your client’s story — exploring their frustrations and their joy — and that can help you understand what drives them. You’re also able to build empathy for your clients by interacting with them regularly, and that feedback can help you create a strategy for retention.

To win repeat buyers and build brand loyalty, as a business owner, you’ve got to be able to anticipate customers’ practical and emotional desires and respond to them. That means seeking out as many points of contact as possible to really appreciate your customer’s buying behavior.… Read the rest